Effective Email Programs

“The response of our attorneys to your recent presentation was uniformly positive. . . . I especially liked the email tips—that's truly an overlooked area of writing. The entire presentation was well run and efficiently presented.”

Anthony J. Russo, Esq., Partner
Butler Pappas Weihmuller Katz Craig LLP (Tampa, FL)

All quotations used with permission.

“The attendees felt the practical advice was presented in a concise and practical manner, and one that provided take-away suggestions useful in their email communication.   

The paralegals thought the article on your website, "Before Hitting "SEND": Ten Tips for More Effective Email," was very thorough. They were pleased that the one-hour session expanded on the article and included group discussion.  

I have already recommended this session to other paralegal managers. The seminar was a good value in terms of content and attendance, and I look forward to working with you again.”

Carolyn M. Hilgers, Director of Paralegal Services
King & Spalding

All quotations used with permission.

“I had the pleasure of working with Marilyn in connection with a seminar she presented for the Rhode Island Society of CPAs.

I found her presentation to be well organized, thoughtfully presented and very relevant to the needs of our group. Marilyn did a wonderful job soliciting input from the audience and addressing questions/comments as they arose.

I would strongly recommend Marilyn to any organization considering her as a speaker.”

Thomas Eagan, Chair, Business, Industry and Government Committee
Rhode Island Society of CPAs

All quotations used with permission.

“Thank you for the excellent “Email That Works” program you presented at our division's retreat last month. The group included a full range of health professionals: secretaries, nurses, doctors, psychologists, nutritionists, researchers, and more.

The program was a big hit. As one evaluation said, you were “well informed and thorough, with a great ability to make the content practical to the specific audience,” and you did it all in 45 minutes.

I was pleased that you customized your presentation for our group and our specific email problems.

Your comments on effectively using the email “subject line” were particularly useful. The day after the retreat, I saw a marked improvement in my email “Inbox”. I am very pleased that the improvement continues, one month later.”

David Kawatu, MD, MSc
Hasbro Children's Hospital/Rhode Island Hospital
Alpert School of Medicine, Brown University

All quotations used with permission.

“Very knowledgeable; interesting subject; clear, concise speaker.”

Evelyn Bellew, Paralegal
King & Spalding (New York)

“Very organized and thorough. Works great to show examples of bad vs. good emails.”

Monica Farrar, Marketing Manager
King & Spalding (Houston)

“Very clear, funny, informative, effective use of visuals.”

Esmeralda Romero-Roberts, Secretary
King & Spalding (Houston)

“Informative, interesting, held my attention.”

Tamara Kirkpatrick, Paralegal
King & Spalding (Houston)

“The topics covered in your workshop were more relevant than any other that I have attended. . . . I will never look at an email the same way again. . . . I have a ways to go in terms of concise and precise communication, but your workshop definitely got me thinking.”

Julie H. Shaw, Paralegal
Jenner & Block LLP (Chicago)

All quotations used with permission.

“Speaker is concise and presentation was entertaining.”

Kristina Lewis, Paralegal
King & Spalding (New York)

“Dynamic, interesting speaker. She teaches effectively. Informative but not dry. I liked thinking about how easy organizing my Inbox could be if everyone took Marilyn's advice.”

Wendy Plante, Ph.D., Psychologist
Hasbro Children's Hospital/Rhode Island Hospital
Alpert School of Medicine, Brown University

“Excellent audience engagement. Process revealed problems within division communications without pointing fingers.”

Debra Lobato, Ph.D., Psychologist
Hasbro Children's Hospital/Rhode Island Hospital
Alpert School of Medicine, Brown University

All quotations used with permission.